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Find your Wi-Fi name and password

Both are printed on the label on the back of your router.

Steps

  1. Look at the back of your router

    You will see two Wi-Fi names (SSIDs): one for 5G and one for standard Wi-Fi.

  2. Use the standard network

    Connect to the standard Wi-Fi name and ignore the 5G one for this setup.

  3. Enter the password

    Type the password printed on the same label. Passwords are case sensitive.

Example router label with the Wi-Fi name circled in orange and the Wi-Fi password circled in purple
An example label. Your router shows its own Wi-Fi name and password: use the name circled in orange (not the 5G one) and the password circled in purple.