Tenant portal

Service that just works.

Welcome home. Get help in seconds, find your Wi-Fi password, upgrade your plan or pay your bill, all in one place.

You moved in connected. If anything ever slips, you have one place to fix it and one number to call. Service that just works.

How can we help?

Solve it yourself in seconds

Most tenant questions have a self-serve answer. Pick the closest match and we will walk you through it.

Troubleshoot somethingWi-Fi not working? No TV picture? Phone silent? Step-by-step fixes for the most common issues.Wi-Fi name and passwordConnecting a new device or sharing with a guest? Your network details are on your router.Pay bill and manage accountUpdate payment methods, view invoices, change your subscription or set up auto-pay.Help articles and guidesSetup walk-throughs, device manuals and answers to common questions.

Want more from your service?

Upgrade in one click

Faster speeds, more channels or a phone line. Upgrades start at $20 a month.

Internet

Faster speeds from $20/mo

TV and streaming

Premium channels, sports, movies

Phone

Add a reliable landline

Browse all upgrades

How your Elink service works

Fast service from the day you move in, with help one tap away.

Move in connected

Step 1

Move in connected

Internet and TV are already working when you arrive. Your Wi-Fi name and password are on your router.

Step 2

Upgrade anytime

Faster speeds from $20 a month, more channels or a phone line. Most upgrades apply the same day.

Step 3

Get help fast

Step-by-step fixes, a Help Center and real people on the phone at (732) 860-7500.

Connectivity that just works

Elink delivers fast, reliable internet, TV and phone built for modern apartment living. The fully managed network keeps you connected whether you work from home, stream, game or stay in touch.

Building-wide infrastructure. Professional gear throughout your building means strong signal everywhere, not just near your router.
Real human support. When self-serve is not enough, our team picks up the phone.
One bill, one provider. Internet, TV and phone on a single account.

Talk to a real person

Our support team answers the phone. No phone trees.

(732) 860-7500 Email us